Privacy Policy

Introduction

SitesByTed ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sitesbyted.com and use our services.

Information We Collect

Personal Information

When you contact us, request a website, or purchase our services, we may collect your name, email address, phone number, business name, website URL, and payment information.

Information We Automatically Collect

When you visit our website, we automatically collect the following information:

• IP address — resolved to approximate city, state, country, ISP, and organization
• Device information — device type, model, operating system, and browser
• Screen details — screen resolution and viewport size
• Language preference — your browser's language setting
• Browsing activity — pages visited, time spent on each page, and scroll depth
• CTA interactions — clicks on "Text Us," call links, and other calls to action
• Referrer URL — the website or link that brought you here
• UTM parameters — campaign tracking tags from inbound links

Session Tracking

We use sessionStorage (not cookies) to track your session while you browse our site. SessionStorage is cleared automatically when you close your browser tab. We do not use cookies for analytics or tracking purposes.

How We Use Your Information

• To provide and maintain our website building and management services
• To communicate with you about your project
• To process payments and manage billing
• Internal analytics — to understand how visitors interact with our website so we can improve it
• Engagement tracking — to measure how prospects engage with demo sites we build
• Real-time visit notifications — we send ourselves alerts when our site receives visits so we can monitor activity
• To comply with legal obligations

We do not personally identify visitors. We track IP addresses and device information, but not names or email addresses — unless you choose to contact us directly.

Third-Party Services

We use the following third-party services to operate our website:

• Vercel — website hosting and deployment
• Supabase — database for storing analytics data
• ip-api.com — IP geolocation to resolve visitor location, ISP, and organization

These third-party services have their own privacy policies governing how they handle data.

Do Not Sell My Personal Information

We do not sell, rent, or trade your personal information to third parties. This applies to all visitors, including California residents under the California Consumer Privacy Act (CCPA). We collect data solely for our own internal analytics and service improvement purposes.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your data:

• Access — request a copy of the data we've collected about you
• Deletion — request that we delete your data from our systems
• Opt-out — request that we stop collecting data during your visits

To exercise any of these rights, text us at +1 (617) 800-7879 or email ted@sitesbyted.com with your request.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.

Contact Us

If you have questions about this Privacy Policy, text us at +1 (617) 800-7879 or email ted@sitesbyted.com.

SitesByTed.